Privacy Policy
1. Introduction
We value the privacy of our customers. Therefore, we will only collect and use your personal data in accordance with the terms set out in this Privacy Policy:
We will collect information from you only when necessary or in connection with transactions.
We will retain your information only as required by law or to fulfill the purposes for which it was collected.
You may browse the Company’s website without providing personal information. When visiting the website without logging into a user account, you will browse anonymously, and we will not be able to identify you.
We welcome your feedback. If you have any comments or suggestions, please email us at service@mail.zaplory.com.
2. Collection of Personal Data
The Company will not sell, share, or trade collected customer data with third parties. Personal data collected online is disclosed only within the Company’s group for internal use.
When you create an account with the Company, we will collect the following basic personal information:
Name
Shipping address
Email address
Contact phone number
Date of birth
Gender
3. Use of Personal Data
The personal data we collect will be used for the following purposes:
Deliver the goods you purchased from the Company.
Provide the latest updates on product delivery status and customer support.
Provide you with information about products.
Process your orders, or provide services and information based on your requests or through our website.
In addition, we may use your information to:
Manage your account.
Verify and process online payment-related transactions.
Review information downloaded from our website.
Identify website browsers and conduct website user statistics.
Send you information about relevant products or services that we believe are suitable for you (if you do not opt out of receiving such messages).
Share your name and address with third parties (e.g., courier companies or suppliers) to facilitate delivery.
Note: Courier companies may require you to provide your ID number for internal customs inspection and verification to facilitate export.
4. Your Management of Personal Data
We may retain your order information, but for security reasons, we cannot retrieve this information directly. You can:
Log in to your account to access and view your order details.
Manage your personal addresses, bank details, and subscribed newsletters.
It is your responsibility to keep your personal information confidential and prevent unauthorized third parties from accessing it. The Company will not be liable for any improper use of your password.
5. Security of Personal Data
The Company ensures that all collected data is stored safely and confidentially. We protect your personal information through the following measures:
Restrict access to personal data.
Maintain technological products to prevent unauthorized access to computer data.
Safely destroy your personal data when it is no longer needed for the purposes for which it was collected.
The Company uses 128-bit Secure Sockets Layer (SSL) end-to-end encryption technology to process your financial information. This technology is a recognized high-level security measure, requiring at least one trillion years to crack.
6. Disclosure of Personal Data
The Company will not share your personal information with any organizations other than those providing website delivery services and related third parties.
In exceptional circumstances, the Company may be required to disclose personal data, for example:
If there is reason to believe disclosure may help prevent threats to life or health.
For law enforcement purposes.
If you believe the Company has violated this Privacy Policy, please email us at service@mail.zaplory.com.
7. Changes to the Privacy Policy
The Company reserves the right to modify and update this Privacy Policy at any time.
8. Complaints About Privacy Violations
If you are dissatisfied with our handling of customer privacy or your complaints, please contact us at service@mail.zaplory.com.